Customer Service & Support
GRG’s national service and support network provides periodic diagnostics, upgrades and quick-response field services that keep “down-time” to an absolute minimum. We can always be reached by phone, email or live chat to address any issue you may have.
Our Promise
GRG will respond to any question you may have with an answer or solution within 24 hours. If we cannot solve the issue over the phone, GRG will send a technician to your site within 48 hours. We will never fail our customers. We will find a solution to any issue you have.
- Committed and attentive customer service
- Quick-response by our certified technicians
- 24-48 hour on-site resolutions
- Diagnostics and field testing
- On-site upgrades, de-installs, re-installs
